Kazin DMC

Terms & Conditions - For FIT Tours

Advance Booking Fee

30 or more days before departure: 25% of total amount
30-15 days before departure: 50% of total amount
Less than 15 days before departure: 100% of the total amount

If You Cancel Your Holiday

You, or any member of your party, may cancel their travel arrangements at any time. Written notification or an e-mail to that effect from the person who made the booking must be received at our offices. The applicable cancellation charges are as per the published cancellation policy below.

Cancellation charges per person

Between 15-25 days ahead of departure: 25% of tour cost
Between 20-15 days of departure: 75% of tour cost
07 days to date of departure: 100%
In case of no show: 100%

If We Change or Cancel Your Holiday

We do plan the arrangements in advance. It is unlikely that we will have to make any changes to your travel arrangements. Occasionally, we may have to make changes and we reserve the right to do so at any time. If there are any changes, we will advise you of them at the earliest possible date. We also reserve the right in any circumstances to cancel your travel arrangements by assigning reasons to you.
If we are unable to provide the booked travel arrangements due to reasons beyond our control (for instance, bad weather):
We shall first try to offer you alternative dates for the tour if the tour hasn’t already commenced;
If the tour has already commenced, then we shall refund the booking price/fee charged from you on a pro-rata basis depending on portion of the tour standing utilised by you.
In all circumstances, however, our liability shall be limited to refunding to you the price we charged as the tour fees.

Change Your Holiday Plan

After confirmation of services, if you wish to change your travel arrangements in any way, for example your chosen departure date or accommodation, we will do our utmost to make these changes but it may not always be possible. Any request for changes to be made must be in writing from the person who made the booking. All costs incurred due to amendment will be borne by yourself.

If You Have a Complaint

If you have a problem during your holiday, PLEASE INFORM THE RELEVANT representative IMMEDIATELY who will endeavour to put things right. If your complaint is not resolved locally, please follow this up within 28 days of your return home by writing to us, giving your booking reference and all other relevant information. However, please be advised that while we are happy to assist you in the redressal of your complaint, if any, we will be able to extend only our best efforts in managing/coordinating your complaint with the respective service provider. All third party service providers are independent contractors who at no time are under our control or supervision.

Our Liability to You

We accept responsibility for ensuring that your travel arrangements, which you book with us, are supplied as represented and promised to you. If any parts of your travel arrangements are not provided as promised, due to the fault of our employees, agents.
We are only your tour operator and at no time do we act as managers for your respective responsibilities and personal obligations. We are therefore not responsible for your acts, misdemeanour, omissions and neither are we responsible for managing any of your personal affairs; for example, we are not responsible for ensuring the safety of your personal belongings, travel documents, etc. at any time before the commencement of the tour or after it or during the tour.

Holiday Insurance

It will be your responsibility to purchase any sort of holiday insurance cover and we are not responsible for the same.

Exactness Not Guaranteed

We cannot and do not guarantee the exactness of any service that may be provided to you. For instance, photographs of the interiors of the hotel rooms posted on our website have been sourced from the respective Hotel management; the visual appeal of a room selected by you cannot and is not guaranteed by us. Similarly, while we assure you of enjoyable holidays, we cannot and do not guarantee or represent that such a tour will be as per your mental perception, imagination or thought about such tours.

Terms & Conditions - For GIT Tours

Rates quoted in USD based on Net and Non Commissionable
Rates valid for given Adults and there will be rate changes if there is any changes on pax number
Child under 02 Years considered as Infant and Free of Charge
Child 02 – 11 Years considered as Child and Child Rate will be applicable
Child 12 Years and above considered as Adult
Rates valid for the travelling period mentioned above.
Rates valid for same arrival and departure time otherwise extra charge for different transfers will be applied.
No Refund for unused services.
No rooms being blocked and hotel confirmation will be subject to availability upon booking.
Airfare is not included and may change at the time of finalization of the booking.
The above package is based on the exact number of PAX mentioned.
Check-in & Check-out as per hotel policy.
The above is just a quotation and is subject to availability & currency fluctuation.
Above is just a quote and we are not holding reservations.
Transportation mention is applicable between 10AM-10PM within city limits.
While we may make recommendations for hotels all around the world, we do not guarantee and are not responsible for the services or the hardware provided by the hotel/s suggested by us. We strongly urge you to do your own research and make an informed choice.

Package Rates exclude

Personal Expenses- E.g., Laundry, Tips, phone calls etc.
Other Services which are not specified in the itinerary.
Driver Tipping.
Meals, unless or otherwise specified in the above quote.
Anything not mentioned above.
Entrance charges to Nightclubs, monuments etc.
Consumption of food & beverages at Nightclub/s.
Beverage consumption during lunches & dinner.

Payment policy

Need 25% of the total amount to hold the booking on a confirmed basis. (Non Refundable)
Need to rest 75% of the payment by 30 days prior to Group departure. (Non Refundable)

Standard GIT Cancellation Policy

We can hold your reservation until hotel and land services allow without any cost.
Once booked it’s nonrefundable with payment.

General Important Notes

In case there is any change in price the same will be communicated to yourself and only after your confirmation, we will proceed further. There will be no reduction for un-utilized services.
Surcharges may be applicable over and above the holiday price for the requested period. The same will be advised at the time of booking or prior to confirmations.
You need to make an advance payment at the time of confirming the tour and make the balance payment 35 days prior to the departure of the tour.

Forfeiture Of Deposits

We shall be within our rights to forfeit the non- refundable interest free deposit paid by you. In the event you cancel the booking, or on failure on your part to adhere to the tour payment schedule as informed in the documentation Checklist, or in the event the visa of any country is not granted or you are unable to travel on the tour booked due to any reason whatsoever, including medical ground or sickness, the non-refundable interest free deposits shall stand forfeited, and the scale of cancellation setout in the How To Book section of the brochure shall be applicable and binding.

Important Notes

Please be advised that these are the sole and complete terms and conditions governing the tour operations, supplemented only by the User Agreement. No employees of our Company or our agents have the authority to amend, modify or change these conditions, and you are advised to rely on the terms “as is”. KAZINDMC reserves the right to change or modify these Terms and Conditions at any time without notice.